Case Studies

... see how clients benefit from ITCentrix solutions

A new CIO wants to evaluate the application portfolio and direct new investments to improve service levels in those areas that will have the biggest business impact... more -->

Fast growing cable company needs to invest in core infrastructure to keep pace with the competition and customer demand... more -->

Cost cutting forces Insurance Company to look at migrating applications from fat to thin client architectures but the devil is in the details… more-->

A new CIO understands that lack of ownership from business heads can undermine the success of IT projects. See how ITCentrix helps this executive objectively quantify value and shift accountability to the business... more-->

A CIO wants to shift the focus of IT from cost center to value producer and uses ITCentrix solutions to catalyze awareness and measurements around IT value... more-->

Senior Executives believe IT is bloated and contributing to higher costs. As it turns out, the company’s entire business process portfolio is the culprit. IT can’t lead the transformation to a lean and mean organization but it can support the changes required to increase competitiveness... more-->

... below case studies were developed in conjunction Case Study Forum ...

"Latest ITCentrix case study reflects a savings gain of $5.4m for Multiple Listing Service from a database solution."... more-->

"ITCentrix Inc., helps Medical Mutual of Ohio with a business case reflecting a five year net benefit return of $1.8M in a new contact center solution."... more-->

"ITCentrix Inc., develops business case with International Hospital Group demonstrating a projected gain of $56M over five years."... more-->

"ITCentrix quantifies cost savings and productivity gains at Beneficial Life."... more-->

Newport Beach Police Department developed a business case with ITCentrix that showed it saved $273,000 by deploying an APC power supply Solution, with no capital investment required... more-->

City of Indianapolis worked with ITCentrix to developed a business case that showed it gained over $1M in line savings, staff savings, and user productivity savings with an IP solution from Avaya... more-->

Upsource developed a business case with ITCentrix that showed how it expected to save over $478,000 in Benefits by improving call center productivity with an Avaya Contact Center Solution, and position the company for fast growth in the call outsourcing business... more-->

The WSIPC School Technology Cooperative worked with ITCentrix to show how an innovative solution using Citrix had a value of $54M... more-->

Detroit Medical developed a business case with ITCentrix that showed that the infrastructure improvements from HP storage technology would result in higher availability and greater flexibility to respond more quickly to user requirements. This was evaluated as nearly $6.7 Million... more-->

Premier Bank developed a business case with ITCentrix to show that it would gain over $3.5 Million in Benefits with an HP Storage Area Network, and showed that IT would not be a constraint to dramatic growth by the business... more-->

Ahold, a multi-channel food provider, developed a business case with ITCentrix that demonstrated nearly $8 Million in Benefits from managing a complex international IP network more efficiently with VitalVIP IP Management Solution... more-->

ICT Group developed the business case with ITCentrix that showed that it had gained over $9.2 Million in Benefits by implementing Lucent Performance Management Software. The major benefit was from increased revenue from ICT products... more-->

Sovereign Bank developed a business case with ITCentrix that showed the Bank gained nearly $4M in Benefits from staff savings, equipment savings and improved availability from a Lucent Network Performance Management Solution... more-->

Acme PacketT worked with ITCentrix to develop a business case that showed the value impact of the Hammer Call AnalyzerT on the engineers' productivity, and the benefit of a decrease in time to market of their software. The value was over $5.5million, with a payback period of one month... more-->

Arrival Communications developed a business case with ITCentrix that showed that it saved over $520,000 with a Verisign® NetDiscoveryT Service that gave them immediate CALEA Compliance... more-->